SUPPLY CONDITIONS

DELIVERY / COLLECT

Below you will find information about the progress of your order.
• You place an order via the webshop or by email.
• You have the option to deliver or to collect (see below for option to collect).
• We confirm your order within the shortest time. You will receive your confirmation by e-mail in PDF format, which states whether we have your order in stock. If not, there is a delivery time of several weeks, this will be specified in the confirmation of your order.
• If we have items in stock, we ask you to transfer the full amount to one of our bank institutions. You will find this information at the bottom of the document. (The total invoice amount must be paid in advance because the delivery would be done via an external carrier and the driver cannot receive any payments upon delivery.)
• We will contact you on the day of delivery to arrange a delivery time.
Pay attention! If the order consists of custom work or a project where the products are not immediately available, you must pay an advance of 50% to confirm your order. Remaining amount must be paid a few days before delivery.

Take Away
Would you like to collect your articles yourself? If we have your items in stock, this can be picked up at any time, even the day of the order.
You can pay when you pick it up with bancontact or cash (cash up to € 3000.00)

Shipping costs

Free delivery within 3-7 working days, excluding VAT, for Belgium from €750 and for South Netherlands from €950. Shipping costs to France and North Netherlands are available on request. Note! Free delivery is not valid for the following DUTCH postal codes:

From     To
1120  –  1159
1440  –  1999
6900  –  9999

We only accept orders starting from €350 excluding VAT and shipping costs. For the Netherlands, orders between €350 and €500 will not be delivered; self-collection at our warehouse is possible.

Transport costs outside Belgium, Southern Netherlands, and the postal codes listed above may differ. The delivery costs will be calculated and included in your non-binding quote/order confirmation. If a truck with trailer cannot reach your street or address, please inform us at the time of ordering and before shipping to avoid any applicable additional charges.

If a semi-truck cannot access your street or address, please inform us at the time of delivery before shipment to avoid any additional fees that may apply.